Privacy Policy – Autumn 2018


 We collect, use and process as little data as possible to allow us to communicate with you effectively.  The Ipswich Arts Centre CIC is committed to ensuring that your privacy is protected.   To this end, we have developed the following Privacy Policy to deal with issues which may concern you.  Please read this Privacy Policy to understand how your personal information will be collected and used.

This privacy policy applies to the online activities for and the data we collect at various fetes and open days.  There is a separate Privacy Policy for the documents/recordings collated for the Memories Project.  This can be found at

As an organisation that collects information from you, under GDPR, Ipswich Arts Centre (IAC) is known as a Data Controller.  IAC will always tell you how and why your personal data is processed.  Once we process the information you have provided us with, IAC will also become Data Processors.  IAC have a responsibility to ensure that we abide by current data legislation and that any data processors we work with must themselves abide by the rules to maintain records of their processing activities.

 Who we are

 The website is owned and operated by:

Ipswich Arts Centre CIC, Memories Project, St Clements Church, Fore Street, Ipswich, IP3 8AH

Community Interest Company Registered Number 017835.

Our data protection officer can be contacted at

What information do we collect and how do we use your personal information?

The type of personal information we collect and the way we collect it will depend upon the different activities you participate in, all of which are detailed below.

We collect the following information about you when you participate in any of our games, raffles and other fundraising events.   This ensures that we can contact you if you win.

  • Name
  • Telephone Number and/or
  • Email Address

Once the winner has been contacted, the form is destroyed by being shredded.  Details of those who opted in to receive updates from the Ipswich Arts Centre Memories Project will be entered onto our Mailchimp account.

When you complete our story teller contact form we collect the following personal information about you.  This enables us to contact you to arrange your oral history recording.

  • Name
  • Telephone Number and/or
  • Email Address

These details are entered onto our Mailchimp account.  At the end of every event the forms are destroyed by shredding.

If you choose to contact us via the contact form on the website.  The following information will be stored within our own email system so that we are able to respond to you. This information is kept private.

  • Name
  • Email Address
  • Message


What legal basis do we have for processing your personal data?

There are six possible legal grounds for processing your personal data, these are: Consent, Contract, Legitimate Interest, Vital Interests, Public Task and Legal Obligation.

On all our forms there is an option for you to give consent to allow us to use your personal information to send you details about future events and opportunities.  If you consent to receiving such information we will retain your information on our Mailchimp account to enable us to contact you.

You can withdraw your consent at any time by emailing


When do we share your personal data?

We do not share your personal information or email address with third parties.


Where do we store and process personal data?

Your information is stored on a secure database in the Mailchimp platform.

For more information, please see the Mailchimp Privacy Policy.

Mailchimp has data centres outside of the European Union.  They have demonstrated that they operate in ways that comply with UK law and are fully GDPR compliant.

Equipment used by employees/volunteers such as personal computers and mobile phones are password protected.


How long do we keep your personal data?

The paper based competition entry forms and sign up sheets are destroyed by shredding immediately after the event from which we collected the information.

For those who gave consent to retain their personal information to keep them updated, their details will remain on our Mailchimp database for twelve months, at which time we will email you again and ask you to confirm that you still wish to receive updates from us.  If you do not give consent, your email address will be permanently deleted from the database.

You can unsubscribe to our newsletters at any time by emailing us at


Your rights in relation to personal data

You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information; please email

We want to make sure that your personal information is accurate and up to date.  You may ask us to correct or remove information you think is inaccurate.


How to contact us

If you have any questions or concerns about our privacy practices, your personal information, or if you wish to file a complaint you can contact us in the following ways.


Phone: 07930 019823



Cookies are text tiles placed on your computer to collect standard internet log information and visitor behaviour information.  The information is used to track visitor use of the website and compile statistical reports on website activity.  For further information, visit, or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser.  It is possible that some of our website features may not function as a result.

Our website does use some cookies when you browse.  These are used to ensure proper running of the website, and also to help us improve your experience when browsing.  None of the information we gather via cookies identifies you as an individual, it is all entirely anonymous.

We do not use third party tracking/advertising cookies.

Third Party Websites

Our website may at time, contain links to other websites.  The links are provided for your convenience only.  We do not check, endorse, approve or agree with such third-party websites nor the products and/or services offered and sold on them.  We have no responsibility for the content, product and/or services of the linked websites.

This privacy policy only applies to Ipswich Arts Centre Memories Project, and our website and information.  If you follow a link to other websites you should carefully read their own privacy policies.

Breaches of Privacy

If a staff member, associate or volunteer becomes aware of a breach in the data protection or privacy of people around the data we hold, the nominated Data Protection Lead must be informed immediately.  The lead will then action this, including contacting the Information Commissioners Office if necessary.

Changes to our Privacy Policy

We keep our privacy policy under regular review and will place any further updates on this webpage.